Employee Benefits Solutions
Diot-Siaci Asia acts as the extension of your HR team — helping design employee benefits programs that attract talent, manage costs, and put people first.
Our Solutions
A comprehensive suite of employee benefits products and value-added services, tailored to your workforce.
Employee Benefits
Value Added Services
Why It Matters Now
Evolving workforces in Singapore expect benefits that reflect their lives. Staying ahead means building a programme that goes beyond the basics.
Employees design and own their benefits. With Flex-Benefits, each person chooses the plan that suits their life stage and personal needs, tailored to each person.
Employee mental wellness is one of the most important topics facing employers today. Employee Assistance Programmes (EAPs) and mental wellness coverage are a vital part of a competitive benefits offering.
Virtual consultations, medicine delivered to the doorstep, and chronic condition management, with no clinic queues. Modern benefit plans include digital health as standard.
Gen Y and Gen Z consider benefits as important as salary. A well-structured benefits program is a direct competitive advantage in Singapore's tight labour market.
We manage claims, negotiate renewals, and benchmark your plan against the market, keeping costs down while maintaining coverage quality for your workforce.
Employees upgrade and customise their cover based on personal circumstances. Benefits flex when life changes, such as marriage, parenthood, or a new health need.
Our Process
A proven 5-step framework to build a benefits program that works for your business, your budget, and your people.
Understand your company culture, guiding principles, and your people from every perspective.
Market benchmarking and claims analysis to know the impact of every benefit against employee needs and your premium.
Technology, easy-to-use apps, and benefit platforms that provide employees with a seamless claims experience.
Communication strategy: making sure your employees actually understand and value what they have.
Measure success. Does the program deliver for your employees and your organisation? We adjust as you grow.
Result: talent attraction will not be challenging, retention will remain strong, and the right programme structure will help manage the rising costs of healthcare for years to come.
What We Do
Subject to your servicing needs, we discuss and align the scope of services upon appointment.
Benefits programme planning aligned to your organisation philosophy, with cost mitigation strategies to ensure competitiveness, efficiency, and sustainability.
Annual review of benefits to ensure cost competitiveness and that your offering remains attractive for talent retention and acquisition.
Quarterly claims analysis with key findings presented during review meetings for informed strategic planning.
Annual employee communication sessions to ensure staff understand their eligible benefits and claims process. Full support on GOP issuance and claims matters.
Bi-weekly cadence meetings with HR and stakeholders to ensure SLAs are met and operational challenges are addressed, especially during the first 6 to 12 months of transition.
We ensure preferred partners and carriers adhere to agreed SLAs, challenge unfair claim assessments, and negotiate sustainable competitive pricing for all stakeholders.
Regular helpdesk support arranged to assist employees throughout the year, especially during transitions with any change of providers.
Implementation of full flex or flex lite programmes via preferred TPA partners, allowing employees to select coverage levels and seek reimbursement for wellness and lifestyle items.
Dedicated Support
Every client gets a dedicated team of three. Not a ticketing system. Not a call centre. People who know your plan.
Manages renewal processes, handles escalations and complaints, and acts as your key contact with HR. Your primary point of accountability.
Handles member exits, entries, and benefit enquiries. Keeps your plan running smoothly so your HR team does not have to chase.
Handles disputed claims, negotiates on your employees' behalf, and assists with Guarantee of Payment issues. Your people's advocate with insurers.
Going Further
Beyond insurance placement, we bring a suite of wellness and engagement services to support your people year-round.
Offered to your employees as part of our partnership commitment, at no additional cost.
Curated wellness events for your team at preferred rates, bringing health and wellbeing into the workplace.
Expert-led talks on mental health, wellbeing, and preventive care delivered to your employees at no charge.
Access to vaccination programmes at preferred rates through our network of healthcare partners.
Structured support programmes for employees managing chronic conditions, at preferred rates through our partners.
Confidential mental health and wellbeing support for employees through our preferred EAP partners, at preferred rates.
Wellness Partners
Learn More
A complete overview of our Employee Benefits solutions, approach, and the Diot-Siaci Asia team.
Diot-Siaci Asia, 2024 Edition
The Employee Benefits brochure will be embedded here once the dedicated landing page is published. Use the download button above to access the PDF directly.
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